Privacy Policy
We are very pleased about your interest in our company. Data protection is of a particularly high priority for the management of Rise Gym.
www.risegym.co.uk
Facebook: https://www.facebook.com/RiseGym.RiseAbove/
Instagram: https://www.instagram.com/risegym/
What data do we process from you and for what purposes do we use it?
We process your data in accordance with the provisions of the UK’s Data Protection Act (DPA) and the General Data Protection Regulation (GDPR). Which data is processed in detail and how it is used depends largely on the services you use.
Types of data processed
Inventory data (e.g., names, addresses)
Contact data (e.g., e-mail, telephone numbers if provided)
Content data (e.g., text entries, messages)
Usage data (e.g., website visited, interest in content, access times)
Meta/communication data (e.g., device information, IP addresses)
Processing of special categories of data
No special categories of data are processed.
Categories of persons concerned by the processing
Visitors / interested parties / suppliers
Visitors and users of the online offer
In the following, we also refer to the data subjects collectively as “users”.
Purpose of processing
Provision of the online offer, its contents and functions.
Provision of contractual services, service and customer care.
Answering contact requests and communication with users.
Marketing, advertising and market research.
Security measures.
Relevant legal basis
In accordance with Article 13 of the GDPR, we inform you of the legal basis for our data processing. If the legal basis is not stated, the following applies:
The legal basis for obtaining consent is Art. 6(1)(a) and Art. 7 GDPR.
The legal basis for processing in order to fulfil our services and carry out contractual measures and respond to enquiries is Art. 6(1)(b) GDPR.
The legal basis for processing in order to fulfil our legal obligations is Art. 6(1)(c) GDPR.
The legal basis for processing in order to protect our legitimate interests is Art. 6(1)(f) GDPR.
Contract initiation and fulfilment
In order to accept and process your membership or order, we collect the following data from you during the ordering process:
First name, surname and title
E-mail address
Billing address
Telephone number, if applicable
Payment details
Purchased products and returns, if any
Date and time of order
The processing of data in the course of the membership or ordering process is carried out in order to fulfil the contract with you in accordance with Art. 6 Para. 1 lit. b GDPR.
Service providers for order processing
In connection with the processing of your membership or an order, we use various service providers or partner companies to assist us in processing orders, providing customers with information and providing services. These companies are our order processors according to Art. 28 GDPR and may only use your data to fulfil their tasks on our behalf.
Payment Processing
Payment by credit card and SEPA direct debit is made via our payment service provider. Your data will only be passed on for the purpose of payment processing and only insofar as it is necessary.
The provider of our payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”). The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract).
Customer communication
In order to communicate with you by e-mail, telephone or post in connection with contact enquiries or complaints we may process:
Contact information such as telephone number, mobile number, email address and postal address.
First and last name.
Customer or membership number.
Order or membership history.
Other data you provide during communication.
Newsletter
If you register for our newsletter, we will use your email address to inform you about Rise Gym related topics such as products, promotions and offers. Processing is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can unsubscribe at any time.
The provider is Rocket Science Group LLC (MailChimp), Atlanta, USA. MailChimp allows us to send and analyse newsletters. Data entered for newsletter subscriptions may be stored on MailChimp servers in the USA.
For more details see MailChimp’s privacy policy:
https://mailchimp.com/legal/terms/
Use of cookies
In order to make visiting our website attractive and enable certain functions we use cookies, pixels, web beacons and similar technologies. These are small text files stored on your device.
Some cookies are deleted when you close your browser (session cookies). Others remain on your device and allow us to recognise your browser on your next visit (persistent cookies).
If you do not accept cookies the functionality of our website may be limited. For further information please refer to our Cookie Policy.
Collection of access data and log files
We collect data on every access to our website based on our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR. Server log files include:
Name of the website accessed
File accessed
Date and time of access
Amount of data transferred
Browser type and version
Operating system
Referrer URL
IP address
Log file information is stored for security reasons for a maximum of seven days and then deleted.
Facebook Remarketing
Our website uses Facebook Pixel from Facebook Inc. This allows us to show targeted advertisements to visitors who have shown interest in our website.
Further information can be found here:
https://www.facebook.com/policy.php
You can adjust advertising preferences at:
https://www.facebook.com/settings?tab=ads
How long do we keep your data?
We retain personal data only for as long as necessary for the purposes described above. Certain legal obligations may require us to store data for up to six years.
Your data protection rights
You have the following rights under GDPR:
Right to withdraw consent.
Right to data portability.
Right to access your stored data.
Right to rectification of incorrect data.
Right to erasure of data.
Right to restrict processing.
Right to object to processing.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://www.ico.org.uk
Security measures
We implement technical and organisational measures in accordance with Art. 32 GDPR to protect your data, including encrypted transmission between your browser and our server.
Children’s Data
If you believe a child has provided us with personal data without parental consent please contact us and we will remove the information.
Changes
We may update this policy from time to time. Please review it regularly to stay informed.
Queries and Complaints
If you have any questions regarding this privacy policy please contact us.
Additional Information
When you fill out the contact form we collect your name, email address and telephone number in order to respond to your enquiry.
When signing up for membership you will be redirected to our secure membership provider Clubwise where personal information is processed securely.
We use MailChimp for email marketing and Facebook Pixel for advertising analytics. Payment processing is handled by third-party providers including PayPal and Global Payments. Payment card information is never stored by Rise Gym and is processed securely according to PCI-DSS standards.
www.risegym.co.uk
Facebook: https://www.facebook.com/RiseGym.RiseAbove/
Instagram: https://www.instagram.com/risegym/
What data do we process from you and for what purposes do we use it?
We process your data in accordance with the provisions of the UK’s Data Protection Act (DPA) and the General Data Protection Regulation (GDPR). Which data is processed in detail and how it is used depends largely on the services you use.
Types of data processed
Inventory data (e.g., names, addresses)
Contact data (e.g., e-mail, telephone numbers if provided)
Content data (e.g., text entries, messages)
Usage data (e.g., website visited, interest in content, access times)
Meta/communication data (e.g., device information, IP addresses)
Processing of special categories of data
No special categories of data are processed.
Categories of persons concerned by the processing
Visitors / interested parties / suppliers
Visitors and users of the online offer
In the following, we also refer to the data subjects collectively as “users”.
Purpose of processing
Provision of the online offer, its contents and functions.
Provision of contractual services, service and customer care.
Answering contact requests and communication with users.
Marketing, advertising and market research.
Security measures.
Relevant legal basis
In accordance with Article 13 of the GDPR, we inform you of the legal basis for our data processing. If the legal basis is not stated, the following applies:
The legal basis for obtaining consent is Art. 6(1)(a) and Art. 7 GDPR.
The legal basis for processing in order to fulfil our services and carry out contractual measures and respond to enquiries is Art. 6(1)(b) GDPR.
The legal basis for processing in order to fulfil our legal obligations is Art. 6(1)(c) GDPR.
The legal basis for processing in order to protect our legitimate interests is Art. 6(1)(f) GDPR.
Contract initiation and fulfilment
In order to accept and process your membership or order, we collect the following data from you during the ordering process:
First name, surname and title
E-mail address
Billing address
Telephone number, if applicable
Payment details
Purchased products and returns, if any
Date and time of order
The processing of data in the course of the membership or ordering process is carried out in order to fulfil the contract with you in accordance with Art. 6 Para. 1 lit. b GDPR.
Service providers for order processing
In connection with the processing of your membership or an order, we use various service providers or partner companies to assist us in processing orders, providing customers with information and providing services. These companies are our order processors according to Art. 28 GDPR and may only use your data to fulfil their tasks on our behalf.
Payment Processing
Payment by credit card and SEPA direct debit is made via our payment service provider. Your data will only be passed on for the purpose of payment processing and only insofar as it is necessary.
The provider of our payment service is PayPal (Europe) S.à.r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg (“PayPal”). The transmission of your data to PayPal is based on Art. 6 para. 1 lit. a GDPR (consent) and Art. 6 para. 1 lit. b GDPR (processing for the performance of a contract).
Customer communication
In order to communicate with you by e-mail, telephone or post in connection with contact enquiries or complaints we may process:
Contact information such as telephone number, mobile number, email address and postal address.
First and last name.
Customer or membership number.
Order or membership history.
Other data you provide during communication.
Newsletter
If you register for our newsletter, we will use your email address to inform you about Rise Gym related topics such as products, promotions and offers. Processing is based on your consent in accordance with Art. 6 Para. 1 lit. a GDPR. You can unsubscribe at any time.
The provider is Rocket Science Group LLC (MailChimp), Atlanta, USA. MailChimp allows us to send and analyse newsletters. Data entered for newsletter subscriptions may be stored on MailChimp servers in the USA.
For more details see MailChimp’s privacy policy:
https://mailchimp.com/legal/terms/
Use of cookies
In order to make visiting our website attractive and enable certain functions we use cookies, pixels, web beacons and similar technologies. These are small text files stored on your device.
Some cookies are deleted when you close your browser (session cookies). Others remain on your device and allow us to recognise your browser on your next visit (persistent cookies).
If you do not accept cookies the functionality of our website may be limited. For further information please refer to our Cookie Policy.
Collection of access data and log files
We collect data on every access to our website based on our legitimate interests pursuant to Art. 6 para. 1 lit. f GDPR. Server log files include:
Name of the website accessed
File accessed
Date and time of access
Amount of data transferred
Browser type and version
Operating system
Referrer URL
IP address
Log file information is stored for security reasons for a maximum of seven days and then deleted.
Facebook Remarketing
Our website uses Facebook Pixel from Facebook Inc. This allows us to show targeted advertisements to visitors who have shown interest in our website.
Further information can be found here:
https://www.facebook.com/policy.php
You can adjust advertising preferences at:
https://www.facebook.com/settings?tab=ads
How long do we keep your data?
We retain personal data only for as long as necessary for the purposes described above. Certain legal obligations may require us to store data for up to six years.
Your data protection rights
You have the following rights under GDPR:
Right to withdraw consent.
Right to data portability.
Right to access your stored data.
Right to rectification of incorrect data.
Right to erasure of data.
Right to restrict processing.
Right to object to processing.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
https://www.ico.org.uk
Security measures
We implement technical and organisational measures in accordance with Art. 32 GDPR to protect your data, including encrypted transmission between your browser and our server.
Children’s Data
If you believe a child has provided us with personal data without parental consent please contact us and we will remove the information.
Changes
We may update this policy from time to time. Please review it regularly to stay informed.
Queries and Complaints
If you have any questions regarding this privacy policy please contact us.
Additional Information
When you fill out the contact form we collect your name, email address and telephone number in order to respond to your enquiry.
When signing up for membership you will be redirected to our secure membership provider Clubwise where personal information is processed securely.
We use MailChimp for email marketing and Facebook Pixel for advertising analytics. Payment processing is handled by third-party providers including PayPal and Global Payments. Payment card information is never stored by Rise Gym and is processed securely according to PCI-DSS standards.
